Your source for info about syncing your Cloze account to your LoLo account.
How to set it up
Check out this article, which guides you through setting up the connection.
How do I add a new contact from Cloze to LoLo?
Simply add a tag, LoLo (the tag is not case sensitive, so you can use any variation of LOLO, lolo, LoLo, or lOlO, but please do not use any spaces or other characters), then your contact will sync to LoLo.
How often do changes sync from Cloze to LoLo?
Changes made in Cloze, (updates, additions or deletions), should appear in LoLo almost instantly, however, sometimes delays occur, (the signals to LoLo could be delayed). If you do not see updates within 24 hours, please feel free to reach out to LoLo's support team.
How do I choose a gift area for my contacts when syncing them?
The sync checks the zip code of each of your LoLo tagged contacts to suggest the best gift zone for that contact. If you don’t have an address with a zip code entered in Cloze for a contact, you may want to add it; otherwise you will need to select a gift zone inside of LoLo.
Here's a guide to managing your contacts inside of LoLo:
Learn more here about how to edit contacts in LoLo.
How do I remove a contact from LoLo that's syncing from Cloze?
To remove syncing contacts from LoLo, remove the LoLo tag from the contact record in Cloze. You cannot delete the contact from the LoLo platform if they are syncing from your CRM.
What if a contact is tagged in Cloze, but is not showing in LoLo?
Check out our troubleshooting guide here for more info on how to work through common syncing problems.