---
title: How to Disable Your 2-Factor Authentication in LoLo
description: You may disable your 2-Factor Authentication (2FA) in LoLo from your profile. Make sure you have your authentication app handy.
---

[Skip to content](https://help.joinlolo.com/how-to-disable-your-2-factor-authentication-in-lolo#main-content)

English

Show submenu for translations

[More support](https://help.joinlolo.com/kb-tickets/new?hsLang=en)

![LoLo-horizontal-2.2.png\]](https://help.joinlolo.com/hs-fs/hubfs/LoLo-horizontal-2.2.png?height=50&name=LoLo-horizontal-2.2.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [More support](https://help.joinlolo.com/kb-tickets/new)

 Let's find the answers you need:

- There are no suggestions because the search field is empty.

1. [LoLo Help and FAQ](https://help.joinlolo.com/?hsLang=en)
2. [Your Account](https://help.joinlolo.com/your-account?hsLang=en)
3. [Managing Your Account](https://help.joinlolo.com/your-account?hsLang=en#managing-your-account)

# How to Disable Your 2-Factor Authentication in LoLo

## You may disable your 2-Factor Authentication (2FA) in LoLo from your profile. Make sure you have your authentication app handy.

To disable your 2FA LoLo setup, follow these steps:

- Click on your name in the lower left corner of your LoLo account
- Choose View Profile
- Scroll down below the password settings to the "enable 2-factor authentication" toggle button - it should be blue, indicating that it is turned on. *If it is gray, you do not have 2FA configured.*
- Click the blue toggle button and a popup will appear asking for an authentication code to disable your setup:

![](https://help.joinlolo.com/hs-fs/hubfs/image-png-Sep-10-2024-03-48-44-5595-PM.png?width=688&height=330&name=image-png-Sep-10-2024-03-48-44-5595-PM.png)

- Open the authentication app you chose when you setup your 2FA in LoLo. Find the entry for LoLo and gather the verification code from the app
- Enter the verification code from your app into the box in the popup on your LoLo screen
- Click the blue "Verify and Disable" button
- You will see a banner that tells you the process has succeeded!

 

Looking to set up 2-Factor authentication in LoLo? [Check out this article](https://help.joinlolo.com/how-to-set-up-2-factor-authentication-for-lolo?hsLang=en).

[Learn more about what 2FA authentication is here.](https://help.joinlolo.com/understanding-2-factor-authentication?hsLang=en)

- [Getting started](https://help.joinlolo.com/getting-started?hsLang=en)
- [Your Contacts](https://help.joinlolo.com/your-contacts?hsLang=en#main-content)

    - [Adding, Editing or Removing Contacts](https://help.joinlolo.com/your-contacts?hsLang=en#adding-editing-or-removing-contacts)
    - [Contact Statuses and Delivery](https://help.joinlolo.com/your-contacts?hsLang=en#contact-statuses-and-delivery)
    - [CRM Integrations: Cloze](https://help.joinlolo.com/your-contacts?hsLang=en#crm-integrations-cloze)
    - [CRM Integrations: Moxi](https://help.joinlolo.com/your-contacts?hsLang=en#crm-integrations-moxi)
    - [CRM Integrations: Delta](https://help.joinlolo.com/your-contacts?hsLang=en#crm-integrations-delta)
- [Gifts](https://help.joinlolo.com/gifts?hsLang=en#main-content)

    - [Sending Gifts](https://help.joinlolo.com/gifts?hsLang=en#sending-gifts)
    - [Editing Gifts](https://help.joinlolo.com/gifts?hsLang=en#editing-gifts)
    - [Gift Redemptions](https://help.joinlolo.com/gifts?hsLang=en#gift-redemptions)
    - [Gift Areas/Zones](https://help.joinlolo.com/gifts?hsLang=en#gift-areas-zones)
- [Your Account](https://help.joinlolo.com/your-account?hsLang=en#main-content)

    - [Managing Your Account](https://help.joinlolo.com/your-account?hsLang=en#managing-your-account)
    - [Billing](https://help.joinlolo.com/your-account?hsLang=en#billing)
- [Best Practices](https://help.joinlolo.com/best-practices?hsLang=en)
- [Local Merchants](https://help.joinlolo.com/local-merchants?hsLang=en)

[![Chill listening crop-3](https://help.joinlolo.com/hs-fs/hubfs/badge-logo-web.png?width=24&height=24&name=badge-logo-web.png "Chill listening crop-3")](http://www.joinlolo.com)

joinlolo.com Help Center

Copyright © 2025, LoLo, LLC