How to Disable Your 2-Factor Authentication in LoLo

You may disable your 2-Factor Authentication (2FA) in LoLo from your profile. Make sure you have your authentication app handy.

To disable your 2FA LoLo setup, follow these steps:

  • Click on your name in the lower left corner of your LoLo account
  • Choose View Profile
  • Scroll down below the password settings to the "enable 2-factor authentication" toggle button - it should be blue, indicating that it is turned on. If it is gray, you do not have 2FA configured.
  • Click the blue toggle button and a popup will appear asking for an authentication code to disable your setup:

  • Open the authentication app you chose when you setup your 2FA in LoLo. Find the entry for LoLo and gather the verification code from the app
  • Enter the verification code from your app into the box in the popup on your LoLo screen
  • Click the blue "Verify and Disable" button
  • You will see a banner that tells you the process has succeeded!

 

Looking to set up 2-Factor authentication in LoLo? Check out this article.

Learn more about what 2FA authentication is here.