---
title: I'm switching brokerages. What happens to my LoLo account?
description: Keep using LoLo after a move in brokerage. We'll take care of the transition, so your gifts keep going out without a single interruption.
---

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1. [LoLo Help and FAQ](https://help.joinlolo.com/?hsLang=en)
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3. [Managing Your Account](https://help.joinlolo.com/your-account?hsLang=en#managing-your-account)

# I'm switching brokerages. What happens to my LoLo account?

## No matter what changes come, your LoLo account keeps running exactly as it has.

You don't have to sort this out alone. Let us know and we'll take care of everything, so your gifts keep going out without a single interruption.

- Call us at (828) 214-5606
- Email us at [support@joinlolo.com](mailto:support@joinlolo.com)
- Tell us your new brokerage
- We'll update your account and keep everything running

There's nothing to configure and no paperwork to fill out. Our team handles the switch behind the scenes, so your recipients never notice a change.

**IMPORTANT NOTE:** Your contacts and gift history move with you. Switching brokerages doesn't reset your relationships. Your gifts keep going to the same people, from the same trusted local merchants.

**Do I need to cancel and restart my account?** No. We simply update your account details on our end. Your sphere keeps receiving gifts the entire time.

**What if my new brokerage doesn't use LoLo yet?** Call us anyway. We'll walk you through your options, including how to bring LoLo with you.

- [Getting started](https://help.joinlolo.com/getting-started?hsLang=en)
- [Your Contacts](https://help.joinlolo.com/your-contacts?hsLang=en#main-content)

    - [Adding, Editing or Removing Contacts](https://help.joinlolo.com/your-contacts?hsLang=en#adding-editing-or-removing-contacts)
    - [Contact Statuses and Delivery](https://help.joinlolo.com/your-contacts?hsLang=en#contact-statuses-and-delivery)
    - [CRM Integrations: Cloze](https://help.joinlolo.com/your-contacts?hsLang=en#crm-integrations-cloze)
    - [CRM Integrations: Moxi](https://help.joinlolo.com/your-contacts?hsLang=en#crm-integrations-moxi)
    - [CRM Integrations: Delta](https://help.joinlolo.com/your-contacts?hsLang=en#crm-integrations-delta)
- [Gifts](https://help.joinlolo.com/gifts?hsLang=en#main-content)

    - [Sending Gifts](https://help.joinlolo.com/gifts?hsLang=en#sending-gifts)
    - [Editing Gifts](https://help.joinlolo.com/gifts?hsLang=en#editing-gifts)
    - [Gift Redemptions](https://help.joinlolo.com/gifts?hsLang=en#gift-redemptions)
    - [Gift Areas/Zones](https://help.joinlolo.com/gifts?hsLang=en#gift-areas-zones)
- [Your Account](https://help.joinlolo.com/your-account?hsLang=en#main-content)

    - [Managing Your Account](https://help.joinlolo.com/your-account?hsLang=en#managing-your-account)
    - [Billing](https://help.joinlolo.com/your-account?hsLang=en#billing)
- [Best Practices](https://help.joinlolo.com/best-practices?hsLang=en)
- [Local Merchants](https://help.joinlolo.com/local-merchants?hsLang=en)

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