---
title: SMS Terms and Conditions
description: Opt out, SMS, text messages
---

[Skip to content](https://help.joinlolo.com/sms-terms#main-content)

English

Show submenu for translations

[More support](https://help.joinlolo.com/kb-tickets/new?hsLang=en)

![LoLo-horizontal-2.2.png\]](https://help.joinlolo.com/hs-fs/hubfs/LoLo-horizontal-2.2.png?height=50&name=LoLo-horizontal-2.2.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [More support](https://help.joinlolo.com/kb-tickets/new)

 Let's find the answers you need:

- There are no suggestions because the search field is empty.

1. [LoLo Help and FAQ](https://help.joinlolo.com/?hsLang=en)
2. [Gifts](https://help.joinlolo.com/gifts?hsLang=en)
3. [Sending Gifts](https://help.joinlolo.com/gifts?hsLang=en#sending-gifts)

# SMS Terms and Conditions

## LoLo Gifts SMS Program Description

LoLo delivers on behalf of its users monthly notifications via SMS (and email where applicable) about gift offers that are available. Messages will read:

*\[Sender Name\] sent you a gift at \[Local Business Name\]: \[URL Link to Gift Details\] reply STOP to unsubscribe*

**SMS service can be cancelled at any time.** **Just text "STOP" to the short code (59016).** After the SMS message "STOP" is sent to us, we send an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, text "START" to 59016, or reach out to support, and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@joinlolo.com

*Carriers are not liable for delayed or undelivered messages.*

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our [privacy policy.](https://www.joinlolo.com/privacy-policy/)

- [Getting started](https://help.joinlolo.com/getting-started?hsLang=en)
- [Your Contacts](https://help.joinlolo.com/your-contacts?hsLang=en#main-content)

    - [Adding, Editing or Removing Contacts](https://help.joinlolo.com/your-contacts?hsLang=en#adding-editing-or-removing-contacts)
    - [Contact Statuses and Delivery](https://help.joinlolo.com/your-contacts?hsLang=en#contact-statuses-and-delivery)
    - [CRM Integrations: Cloze](https://help.joinlolo.com/your-contacts?hsLang=en#crm-integrations-cloze)
    - [CRM Integrations: Moxi](https://help.joinlolo.com/your-contacts?hsLang=en#crm-integrations-moxi)
    - [CRM Integrations: Delta](https://help.joinlolo.com/your-contacts?hsLang=en#crm-integrations-delta)
- [Gifts](https://help.joinlolo.com/gifts?hsLang=en#main-content)

    - [Sending Gifts](https://help.joinlolo.com/gifts?hsLang=en#sending-gifts)
    - [Editing Gifts](https://help.joinlolo.com/gifts?hsLang=en#editing-gifts)
    - [Gift Redemptions](https://help.joinlolo.com/gifts?hsLang=en#gift-redemptions)
    - [Gift Areas/Zones](https://help.joinlolo.com/gifts?hsLang=en#gift-areas-zones)
- [Your Account](https://help.joinlolo.com/your-account?hsLang=en#main-content)

    - [Managing Your Account](https://help.joinlolo.com/your-account?hsLang=en#managing-your-account)
    - [Billing](https://help.joinlolo.com/your-account?hsLang=en#billing)
- [Best Practices](https://help.joinlolo.com/best-practices?hsLang=en)
- [Local Merchants](https://help.joinlolo.com/local-merchants?hsLang=en)

[![Chill listening crop-3](https://help.joinlolo.com/hs-fs/hubfs/badge-logo-web.png?width=24&height=24&name=badge-logo-web.png "Chill listening crop-3")](http://www.joinlolo.com)

joinlolo.com Help Center

Copyright © 2025, LoLo, LLC