If you've received a failed payment notice, please log in and update your card on file.
Click on the “Billing” tab on the left hand side of your LoLo account.
Click the button that says “Change Card on File” and shows your last 4 digits.
A Stripe pop-up box will appear, enter the new card details into the form and click save.
Please contact support (support@joinlolo.com) after you've updated the card on file to make sure that your payment is retried and your gifts are delivered (not all failed charges are automatically tried again).