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Your Contacts
Learn more about all things contacts!
Adding, Editing or Removing Contacts
- How do I add new contacts to LoLo?
- How to Import a .CSV File of Contacts to LoLo
- Using a CRM Integration with LoLo
- How do I update the gift area for a recipient?
- How do I update contact information for my recipients?
- How do I delete a contact (or multiple contacts)?
- What should I do about sending gifts to couples?
Contact Statuses and Delivery
- What is a contact status?
- What does it mean if a contact is inactive?
- Why are all of my contacts are inactive after import?
- What does “waitlist” mean?
- How do I see if a contact is interacting with the gifts?
- What does it mean if a contact bounces?
- What does it mean if a contact’s gift delivery was dropped?
- How do I set a specific contact to be opted out of alcohol related gifts?