How Recipients Can Unsubscribe or Opt Back In
Learn how recipients can stop or restart gift campaign emails and text messages.
Recipients can unsubscribe from gift campaign emails at any time using the unsubscribe option in any gift or reminder email. To stop receiving text messages, they can text STOP to 59016.
If a recipient would like to opt back in, here’s how:
Email: Ask the recipient to email support@joinlolo.com with the email address they’d like to resubscribe. Our support team will take care of the rest. If they’ve already emailed you asking to resubscribe, simply forward their request to our support team.
Text messages: The recipient can text START to 59016 at any time to resume receiving gifts by text. For compliance reasons, they must opt back in themselves using their own phone number.
For more details, see our article on opting in to text messages.