How do I update my credit card on file for payment?

You can manage your credit card and subscription from the Billing tab on the left hand side of your account.

 

In the subscription box at the top, click "Update Credit Card on File" underneath your subscription details


  • A Stripe pop-up box will appear, enter the new card details into the form and click save.


Please note: If you had a failed payment and your monthly gift campaigns have not been delivered, please contact LoLo support at support@joinlolo.com and request that your payment be retried so your gifts can be delivered.