company logo
LoLo Help and FAQ
  • Contact Us
Your Account
  • Getting started
  • Your Contacts
    • Adding, Editing or Removing Contacts
    • Contact Statuses and Delivery
    • CRM Integrations: Cloze
    • CRM Integrations: Moxi
    • CRM Integrations: Delta
  • Gifts
    • Sending Gifts
    • Editing Gifts
    • Gift Redemptions
    • Gift Areas/Zones
  • Your Account
    • Managing Your Account
    • Billing
  • Best Practices
  • Local Merchants
  • Resource Library
      Back to home
      1. LoLo Help and FAQ
      2. Your Account
      • Getting started
      • Your Contacts
        • Adding, Editing or Removing Contacts
        • Contact Statuses and Delivery
        • CRM Integrations: Cloze
        • CRM Integrations: Moxi
        • CRM Integrations: Delta
      • Gifts
        • Sending Gifts
        • Editing Gifts
        • Gift Redemptions
        • Gift Areas/Zones
      • Your Account
        • Managing Your Account
        • Billing
      • Best Practices
      • Local Merchants
      • Resource Library

      Your Account

      Learn more about managing your account profile and your subscription and billing.

      Managing Your Account

      • How do I change my profile photo?
      • How do I edit my phone number?
      • How do I add my website link to my campaigns?
      • How do I edit my branding?
      • Where does my name appear on my gift messages?
      • How can I make my gift message show my full name in the sign-off?
      • Where do I see my subscription details?
      • What are alcohol preferences?
      • How do I edit my name?
      • How do I edit my email address on my account?
      • Understanding 2-Factor Authentication: What It Is and Why It Matters
      • How to Set Up 2-Factor Authentication for LoLo
      • How to Disable Your 2-Factor Authentication in LoLo
      • LoLo and Domain Authentication
      See more

      Billing

      • Am I billed for gifts that don’t deliver?
      • How much will I be billed?
      • My payment failed, how do I send my gifts?
      • How do I update my credit card on file for payment?
      • Do I pay for gifts that are redeemed?
      • How do I cancel my LoLo subscription?
      • When do I get billed for my gifts?
      See more
      company logo
      joinlolo.com Help Center
      • Contact Us