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Gifts
Getting started
Your Contacts
Adding, Editing or Removing Contacts
Contact Statuses and Delivery
CRM Integrations: Cloze
CRM Integrations: Moxi
CRM Integrations: Delta
Gifts
Sending Gifts
Editing Gifts
Gift Redemptions
Gift Areas/Zones
Your Account
Managing Your Account
Billing
Best Practices
Local Merchants
Resource Library
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LoLo Help and FAQ
Gifts
Getting started
Your Contacts
Adding, Editing or Removing Contacts
Contact Statuses and Delivery
CRM Integrations: Cloze
CRM Integrations: Moxi
CRM Integrations: Delta
Gifts
Sending Gifts
Editing Gifts
Gift Redemptions
Gift Areas/Zones
Your Account
Managing Your Account
Billing
Best Practices
Local Merchants
Resource Library
Gifts
From sending gifts to editing gifts to redemptions and gift areas - it's all here!
Sending Gifts
Sending Your First Gift
When will my gifts be delivered?
Can I skip sending gifts?
I don’t see a gift in my account to send - how do I send a gift?
I'm Missing a Gift ...
I missed the most recent gift, can I still send it?
Why didn’t all of my contacts receive the most recent gift?
Does LoLo send reminders to my contacts about the gifts?
How do I resend a gift to a contact?
See more
Editing Gifts
How do I personalize my gift message?
Can I set a different message for each contact?
Do I have to fill in each contact’s name in the gift message?
How do I edit the contacts assigned to a gift?
Can I remove an individual contact from a gift?
How do I edit the way my name appears in the gift message?
See more
Gift Redemptions
When do the gifts expire?
How do I see who has redeemed a gift?
Why don’t I see very many redemptions?
Can my contacts redeem without a smartphone?
Can my recipients print their gift message to redeem them?
Can my recipients get an extension on their expiration date?
See more
Gift Areas/Zones
What is a gift area or gift zone?
What does it mean if a gift area is “building enrollment”?
How do I request a new gift area?
How does LoLo find gift vendors for an area?
