---
title: Your Contacts | LoLo Help and FAQ
description: Learn more about all things contacts!
---

[Skip to content](https://help.joinlolo.com/your-contacts#main-content)

English

Show submenu for translations

[More support](https://help.joinlolo.com/kb-tickets/new)

![LoLo-horizontal-2.2.png\]](https://help.joinlolo.com/hs-fs/hubfs/LoLo-horizontal-2.2.png?height=50&name=LoLo-horizontal-2.2.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [More support](https://help.joinlolo.com/kb-tickets/new)

 Let's find the answers you need:

- There are no suggestions because the search field is empty.

1. [LoLo Help and FAQ](https://help.joinlolo.com/)
2. [Your Contacts](https://help.joinlolo.com/your-contacts)

# Your Contacts

 Learn more about all things contacts!

- [Entering Contacts and Permissions Boxes](https://help.joinlolo.com/entering-contacts-and-permissions-boxes)
- [How do I export my contacts?](https://help.joinlolo.com/how-do-i-export-my-contacts)

## Adding, Editing or Removing Contacts

- [How do I add new contacts to LoLo?](https://help.joinlolo.com/how-do-i-add-new-contacts-to-lolo)
- [How to Import a .CSV File of Contacts to LoLo](https://help.joinlolo.com/how-to-import-a-csv-file)
- [Using a CRM Integration with LoLo](https://help.joinlolo.com/using-a-crm-integration-with-lolo)
- [How do I update the gift area for a recipient?](https://help.joinlolo.com/how-do-i-update-the-gift-area-for-a-recipient)
- [How do I update contact information for my recipients?](https://help.joinlolo.com/how-do-i-update-contact-information-for-my-recipients)
- [How do I delete a contact (or multiple contacts)?](https://help.joinlolo.com/how-do-i-delete-a-contact-or-multiple-contacts)
- [What should I do about sending gifts to couples?](https://help.joinlolo.com/what-should-i-do-about-sending-gifts-to-couples)

See less ▼

## Contact Statuses and Delivery

- [What is a contact status?](https://help.joinlolo.com/what-is-a-contact-status)
- [What does it mean if a contact is inactive?](https://help.joinlolo.com/what-does-it-mean-if-a-contact-is-inactive)
- [Why are all of my contacts are inactive after import?](https://help.joinlolo.com/why-are-all-of-my-contacts-are-inactive-after-import)
- [What does “waitlist” mean?](https://help.joinlolo.com/what-does-on-waitlist-mean)
- [How do I see if a contact is interacting with the gifts?](https://help.joinlolo.com/how-do-i-see-if-a-contact-is-interacting-with-the-gifts)
- [What does it mean if a contact bounces?](https://help.joinlolo.com/what-does-it-mean-if-a-contact-bounces)
- [What does it mean if a contact’s gift delivery was dropped?](https://help.joinlolo.com/what-does-it-mean-if-a-contacts-gift-delivery-was-dropped)
- [How do I set a specific contact to be opted out of alcohol related gifts?](https://help.joinlolo.com/how-do-i-set-a-specific-contact-to-be-opted-out-of-alcohol-related-gifts)

See less ▼

## CRM Integrations: Cloze

- [Everything to Know: Syncing Cloze to LoLo](https://help.joinlolo.com/everything-to-know-syncing-cloze-to-lolo)
- [Connecting Your Cloze Account to LoLo](https://help.joinlolo.com/connecting-your-cloze-account-to-lolo)
- [Troubleshooting Your Cloze Sync to LoLo](https://help.joinlolo.com/troubleshooting-your-cloze-sync-to-lolo)

## CRM Integrations: Moxi

- [Everything to Know: Syncing Moxi and LoLo](https://help.joinlolo.com/everything-to-know-syncing-moxi-and-lolo)
- [Troubleshooting Your Moxi Sync to LoLo](https://help.joinlolo.com/troubleshooting-your-moxi-sync-to-lolo)

## CRM Integrations: Delta

- [Everything to Know: Syncing DeltaNet and LoLo](https://help.joinlolo.com/everything-to-know-syncing-delta-and-lolo)
- [Troubleshooting Your Delta Sync to LoLo](https://help.joinlolo.com/troubleshooting-your-delta-sync-to-lolo)

- [Getting started](https://help.joinlolo.com/getting-started)
- [Your Contacts](https://help.joinlolo.com/your-contacts#main-content)

    - [Adding, Editing or Removing Contacts](https://help.joinlolo.com/your-contacts#adding-editing-or-removing-contacts)
    - [Contact Statuses and Delivery](https://help.joinlolo.com/your-contacts#contact-statuses-and-delivery)
    - [CRM Integrations: Cloze](https://help.joinlolo.com/your-contacts#crm-integrations-cloze)
    - [CRM Integrations: Moxi](https://help.joinlolo.com/your-contacts#crm-integrations-moxi)
    - [CRM Integrations: Delta](https://help.joinlolo.com/your-contacts#crm-integrations-delta)
- [Gifts](https://help.joinlolo.com/gifts#main-content)

    - [Sending Gifts](https://help.joinlolo.com/gifts#sending-gifts)
    - [Editing Gifts](https://help.joinlolo.com/gifts#editing-gifts)
    - [Gift Redemptions](https://help.joinlolo.com/gifts#gift-redemptions)
    - [Gift Areas/Zones](https://help.joinlolo.com/gifts#gift-areas-zones)
- [Your Account](https://help.joinlolo.com/your-account#main-content)

    - [Managing Your Account](https://help.joinlolo.com/your-account#managing-your-account)
    - [Billing](https://help.joinlolo.com/your-account#billing)
- [Best Practices](https://help.joinlolo.com/best-practices)
- [Local Merchants](https://help.joinlolo.com/local-merchants)

[![Chill listening crop-3](https://help.joinlolo.com/hs-fs/hubfs/badge-logo-web.png?width=24&height=24&name=badge-logo-web.png "Chill listening crop-3")](http://www.joinlolo.com)

joinlolo.com Help Center

Copyright © 2025, LoLo, LLC