I'm Missing a Gift ...

If this month's gifts are available in your account, but you are missing one or more gifts, please check your alcohol preference settings.

 

If you have selected to skip all alcohol related gifts and a monthly gift is alcohol related, it won't enter your account and will be missing from your gift list. This is to make sure that it does not deliver to your contacts.

If you do not have your alcohol preference set to skip and are still missing a gift, it's possible a gift didn't become available in your account for a specific gift area because you do not have a contact assigned to that gift area.

If you need additional support, reach out to support@joinlolo.com